FAQ Manager v1.0

FAQ Manager - e-Mail FAQs

To receive the below FAQs by email, click the checkbox next to each faq group. To receive specific FAQ questions check the box to its left.

Parts: Why doesn't StarParts list TSB's for older model years ?; How do I email an Illustration / text to a customer ?; How do we print just the list prices from Exchange ?; How do we search for a part number across all Catalogs ?; Can we copy a Part number or VIN from GPOP or your In-house System into Starparts ?; . My Star Parts "Parts List" does not transfer to my in-house Dealer Management System, what do I do?
General: The application seems to be a little slow. Are you working on the performance?; How do I add more parts people to Star Parts?; Will Star Parts be written in any language other than English?; Will paper and microfiche catalogs still be available?; How will I receive updates, and how often?; Will Star Parts contain the same cataloging data available today?; What Sales Code information will be available in Star Parts?
VIN Issues: We are currently working on the following types of VIN-Filtering Issues; How will the new functionality enhance performance?
Logon: What do I do when I get the message: User already logged in; How do I get my password reset for my login?
Training: If want to re-take the Star Parts training, what do I do?; What kind of training will be provided for Star Parts?; Where can I get instructions on how to use some of Star Parts features?
Installation: If I have questions on how to build the network within my dealership, who do I contact; What are the hardware/software specifications required to operate the new system?; What does my dealership infrastructure need in order to run Star Parts?; How much will Star Parts cost?
Lock-Ups: If I miskey a VIN and my machine locks up. What do I do ?; My PC locks-up what do I do?
Introduction: Who do I contact to get started with Star Parts and what do I do?; Why do I want Star Parts, the “Next Generation” EPC?; What is StarParts ?
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